Modern Slavery Statement

At NWD Gear, we are fully committed to upholding ethical standards across every part of our business. While we are not currently required by law to publish a modern slavery statement under the UK Modern Slavery Act 2015, we believe in transparency and the importance of addressing these issues openly.


We have a zero-tolerance approach to modern slavery, human trafficking, forced labour, and child exploitation in all its forms. We carefully assess and select our suppliers based on their ability to meet our ethical standards. Every effort is made to ensure that all individuals involved in our supply chain are treated fairly, work under safe conditions, and are paid appropriately.


As our business grows, we remain committed to:

 

  • Maintaining responsible sourcing practices.

  • Working only with suppliers who share our values and comply with ethical labour standards.

  • Regularly reviewing our policies and supply chain to reduce the risk of modern slavery or human trafficking.

 


If concerns ever arise regarding the practices of any supplier or partner, they will be promptly investigated and addressed with appropriate action.


For any further questions regarding this statement or our ethical standards, please contact us at: info@nwdgear.com.

FAQ

Shipping

No, we currently only ship to addresses within the UK.

If you need to change the delivery address once your order has been placed, please contact us ASAP by emailing us at info@nwdgear.com , live chat or through our social media pages.

We have a standard delivery option and a next day delivery option. Standard delivery takes up to 2 days to be delivered when your order is dispatched. Next day delivery is delivered the next working day when your order is dispatched (including Saturdays), orders will be dispatched the same day if ordered before 6pm.

Orders

You can track your order by going to the live chat option that you will find in the bottom right corner on our website and clicking the "Track my order" option.

In the unfortunate and unlikely event that you have not received your order when it is marked as delivered, please contact us ASAP by emailing us at info@nwdgear.com , live chat or through our social media pages.

Payments

We accept:

  • Mastercard, Mastercard Debit.
  • Visa, Visa Electron, Visa Debit.
  • PayPal.
  • Apple Pay and Google Pay.

You will be charged for the full amount at checkout. NWD Gear will not process your order without full payment.

Returns

You have a 30 day return window to return your order starting from when your order is delivered. Please see our Returns Policy for more information.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Please read our Returns Policy for more information.

You will receive your refund within 14 working days of us issuing you your refund. If you have still not received your refund after 14 working days then please contact us.