Cookie Policy

NWD Gear - Cookie Policy


Last updated: [20/03/2025]


This Cookie Policy explains how NWD Gear (“we,” “our,” or “us”) uses cookies and similar tracking technologies when you visit www.nwdgear.com.


1. What Are Cookies?


Cookies are small text files stored on your device when you visit a website. They help us provide a better user experience by remembering your preferences, improving site functionality, and analyzing how our website is used.


2. Types of Cookies We Use

• Essential Cookies – Required for the website to function properly (e.g., shopping cart, login).

• Performance & Analytics Cookies – Help us understand how visitors interact with the website (e.g., Google Analytics).

• Marketing Cookies – Used for personalized ads and marketing (e.g., Facebook Pixel).

• Functionality Cookies – Store user preferences (e.g., language settings).


3. How We Use Cookies


We use cookies to:

• Improve website performance and user experience.

• Track and analyze website traffic.

• Personalize your shopping experience and promotions.


4. Managing Cookies


You can control and delete cookies through your browser settings. However, disabling cookies may affect your experience on our website.


To learn how to manage cookies, visit:

All About Cookies


5. Third-Party Cookies


We use third-party services (e.g., Google, Facebook) that may also place cookies on your device. These services have their own cookie policies.


6. Changes to This Policy


We may update this Cookie Policy from time to time. Any changes will be posted here with an updated “Last Updated” date.

FAQ

Shipping

No, we currently only ship to addresses within the UK.

If you need to change the delivery address once your order has been placed, please contact us ASAP by emailing us at info@nwdgear.com , live chat or through our social media pages.

We have a standard delivery option and a next day delivery option. Standard delivery takes up to 2 days to be delivered when your order is dispatched. Next day delivery is delivered the next working day when your order is dispatched (including Saturdays), orders will be dispatched the same day if ordered before 6pm.

Orders

You can track your order by going to the live chat option that you will find in the bottom right corner on our website and clicking the "Track my order" option.

In the unfortunate and unlikely event that you have not received your order when it is marked as delivered, please contact us ASAP by emailing us at info@nwdgear.com , live chat or through our social media pages.

Payments

We accept:

  • Mastercard, Mastercard Debit.
  • Visa, Visa Electron, Visa Debit.
  • PayPal.
  • Apple Pay and Google Pay.

You will be charged for the full amount at checkout. NWD Gear will not process your order without full payment.

Returns

You have a 30 day return window to return your order starting from when your order is delivered. Please see our Returns Policy for more information.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Please read our Returns Policy for more information.

You will receive your refund within 14 working days of us issuing you your refund. If you have still not received your refund after 14 working days then please contact us.